Resolved after 2 hours 30 minutes, affecting API Services, on September 25, 2026.
The integration interruption with CARFAX has now been resolved, and the program is functioning normally for all users. Thanks for your patience this morning while we partnered with CARFAX to investigate reports.
Affected components
Update timeline
- investigating Sep 25, 2026, 01:49 PM UTC
Our integration partner, CARFAX, is experiencing a product performance issue, affecting some of our users. We are working with CARFAX to help investigate reports. We’ll provide an update on this issue no later than tomorrow, September 26th at 10am ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859. For updates, please follow our status page: status.shopbosspro.com
- resolved Sep 25, 2026, 04:19 PM UTC
The integration interruption with CARFAX has now been resolved, and the program is functioning normally for all users. Thanks for your patience this morning while we partnered with CARFAX to investigate reports.
Your product runs on more than Shop Boss
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services