Resolved after 2 hours 46 minutes, affecting Catalog Services, on September 15, 2026.
We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your patience. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.
Affected components
Update timeline
- investigating Sep 15, 2026, 02:20 PM UTC
Our integration partner, PartsTech, is experiencing a product performance issue, affecting some of our users. We are working with PartsTech to help resolve it. We’ll provide an update on this issue no later than tomorrow, September 16th at 11 am ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859. For updates, please follow our status page: https://status.shopbosspro.com
- resolved Sep 15, 2026, 05:06 PM UTC
We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your patience. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.
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