ShipStation had 52 outages in the last 2 years totaling 4478h 32m of downtime — averaging 2.1 incidents per month.
There were 52 ShipStation outages since June 9, 2025 totaling 4478h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.
This incident has been resolved.
ShipStation Engineers are aware of the technical issues impacting Stamps international labels from being created. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of the following error when attempting to load ShipStation and are working on a fix. Request failed with status code 504. Url was /seller/labelproviders
This incident has been resolved.
We are aware of an issue with creating labels using Australia Post from ShipStation and are actively investigating this. In the interim, we recommend using other ShipStation carriers to continue to ship packages.
This issue has now been resolved and labels can now be created again when using Australia Post from ShipStation.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months. The cause has been identified, and we expect a fix to be released later today.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.
This incident has been resolved.
ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!
This incident has been resolved.
We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
ShipStation is investigating reports of login issues.
This incident has been resolved.
We are currently investigating an issue with accessing ShipStation. At this stage, it appears the issue may be related to an external platform; however, we are continuing to investigate and working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.