ShipStation experienced a major incident on January 16, 2026 affecting ShipStation, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
ShipStation
Update timeline
- investigating Jan 16, 2026, 09:19 AM UTC
We are currently investigating an issue with accessing ShipStation. At this stage, it appears the issue may be related to an external platform; however, we are continuing to investigate and working to resolve this as quickly as possible.
- resolved Jan 16, 2026, 12:30 PM UTC
This incident has been resolved.