ShipStation experienced a minor incident on February 20, 2026 affecting ShipStation and Carrier Integrations, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
ShipStationCarrier Integrations
Update timeline
- identified Feb 20, 2026, 06:38 PM UTC
We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.
- monitoring Feb 20, 2026, 08:45 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Feb 20, 2026, 08:56 PM UTC
This incident has been resolved.