ShipStation incident

Degraded Performance: Orders Page Loading & Imports

Minor Resolved View vendor source →

ShipStation experienced a minor incident on April 8, 2026 affecting ShipStation, lasting 15h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:29 PM UTC
Resolved
Apr 09, 2026, 01:13 PM UTC
Duration
15h 44m
Detected by Pingoru
Apr 08, 2026, 09:29 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Apr 08, 2026, 09:29 PM UTC

    We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality

  2. resolved Apr 09, 2026, 01:13 PM UTC

    This incident has been resolved.