ShipStation incident

Store import error: Invalid object name 'OPENJSON'.

Major Resolved View vendor source →

ShipStation experienced a major incident on May 6, 2026, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 05:39 PM UTC
Resolved
May 06, 2026, 07:14 PM UTC
Duration
1h 35m
Detected by Pingoru
May 06, 2026, 05:39 PM UTC

Update timeline

  1. monitoring May 06, 2026, 05:39 PM UTC

    We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes

  2. monitoring May 06, 2026, 05:52 PM UTC

    The fix has been released for most stores. You may need to manually refresh your store in the top right

  3. monitoring May 06, 2026, 06:13 PM UTC

    The fix has been fully released. You may need to manually refresh your store in the top right

  4. resolved May 06, 2026, 07:14 PM UTC

    This incident has been resolved.