ShipStation incident

Issues Creating Labels using Canada Post by ShipStation

Major Resolved View vendor source →

ShipStation experienced a major incident on April 8, 2026 affecting ShipStation, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 07:54 PM UTC
Resolved
Apr 14, 2026, 08:51 PM UTC
Duration
6d
Detected by Pingoru
Apr 08, 2026, 07:54 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Apr 08, 2026, 07:54 PM UTC

    We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

  2. resolved Apr 14, 2026, 08:51 PM UTC

    This incident has been resolved.