ShipStation incident

Duplicate package option

Major Resolved View vendor source →

ShipStation experienced a major incident on July 14, 2026 affecting ShipStation, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 05:09 PM UTC
Resolved
Jul 14, 2026, 06:28 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 14, 2026, 05:09 PM UTC

Affected components

ShipStation

Update timeline

  1. identified Jul 14, 2026, 05:09 PM UTC

    We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.

  2. resolved Jul 14, 2026, 06:28 PM UTC

    This incident has been resolved.