ShipStation experienced a minor incident on April 21, 2026 affecting ShipStation and Companion API V1 and 1 more component, lasting 16h 5m. The incident has been resolved; the full update timeline is below.
Affected components
ShipStationCompanion API V1Companion API V2
Update timeline
- identified Apr 21, 2026, 02:30 AM UTC
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
- identified Apr 21, 2026, 03:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 21, 2026, 06:36 PM UTC
This incident has been resolved