ShipStation incident

Unable to create label while using ParcelGuard

Minor Resolved View vendor source →

ShipStation experienced a minor incident on January 14, 2026 affecting FedEx and UPS and 1 more component, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 03:02 PM UTC
Resolved
Jan 14, 2026, 10:15 PM UTC
Duration
7h 13m
Detected by Pingoru
Jan 14, 2026, 03:02 PM UTC

Affected components

FedExUPSCarrier Integrations

Update timeline

  1. investigating Jan 14, 2026, 03:02 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 14, 2026, 10:15 PM UTC

    This incident has been resolved.