Shippo incident

Elevated error rate on Canada Post Shipement service

Major Resolved View vendor source →

Shippo experienced a major incident on January 22, 2026 affecting Canada Post and EVRi, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 08:58 PM UTC
Resolved
Jan 22, 2026, 09:29 PM UTC
Duration
31m
Detected by Pingoru
Jan 22, 2026, 08:58 PM UTC

Affected components

Canada PostEVRi

Update timeline

  1. investigating Jan 22, 2026, 08:58 PM UTC

    We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Jan 22, 2026, 09:29 PM UTC

    This incident has been resolved.