Shippo experienced a critical incident on February 5, 2026 affecting USPS, lasting 7h 26m. The incident has been resolved; the full update timeline is below.
Affected components
USPS
Update timeline
- investigating Feb 05, 2026, 04:31 AM UTC
We have detected an elevated error rate from USPS Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Feb 05, 2026, 11:57 AM UTC
This incident has been resolved.