Shippo experienced a major incident on March 12, 2026 affecting USPS, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
USPS
Update timeline
- investigating Mar 12, 2026, 04:21 PM UTC
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.
- investigating Mar 12, 2026, 04:36 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 12, 2026, 04:37 PM UTC
We started seeing recovery for label generation , we are monitoring things for a while
- resolved Mar 12, 2026, 04:54 PM UTC
This incident has been resolved.