Shippo incident

Elevated error rate on USPS Transaction API

Major Resolved View vendor source →
Started
Mar 12, 2026, 04:21 PM UTC
Resolved
Mar 12, 2026, 04:54 PM UTC
Duration
32m
Detected by Pingoru
Mar 12, 2026, 04:21 PM UTC

Affected components

USPS

Update timeline

  1. investigating Mar 12, 2026, 04:21 PM UTC

    We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.

  2. investigating Mar 12, 2026, 04:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2026, 04:37 PM UTC

    We started seeing recovery for label generation , we are monitoring things for a while

  4. resolved Mar 12, 2026, 04:54 PM UTC

    This incident has been resolved.

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