Shippo incident

Elevated error rate on FedEx Tracking API

Critical Resolved View vendor source →

Shippo experienced a critical incident on January 30, 2026 affecting FedEx, lasting 8h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 02:26 PM UTC
Resolved
Jan 30, 2026, 10:48 PM UTC
Duration
8h 21m
Detected by Pingoru
Jan 30, 2026, 02:26 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Jan 30, 2026, 02:26 PM UTC

    We have detected an elevated error rate from FedEx Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Jan 30, 2026, 10:48 PM UTC

    This incident has been resolved.