Shippo experienced a major incident on January 23, 2026 affecting Deutsche Post, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Deutsche Post
Update timeline
- investigating Jan 23, 2026, 10:11 PM UTC
We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Jan 24, 2026, 03:14 AM UTC
This incident has been resolved.