Sherweb incident

Issue detected on M365 Admin Center for SKU's

Ongoing since 11:38 AM UTC, affecting External Marketplace Services and Microsoft and 1 more.

investigating Nov 09, 2026, 11:38 AM UTC

We are currently investigating an issue impacting Microsoft 365 Admin Center. The Sku's in M365 Admin Center could be showing non-profit when they're not . Impact Level: Investigating Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service. Next update: We will provide an update within 60 minutes.

Started
Nov 09, 2026, 11:38 AM UTC
Resolved
Ongoing
Duration
● 5h 46m
Detected by Pingoru
Nov 09, 2026, 11:38 AM UTC

Affected components

External Marketplace ServicesMicrosoftMicrosoft 365

Update timeline

  1. investigating Nov 09, 2026, 11:38 AM UTC

    We are currently investigating an issue impacting Microsoft 365 Admin Center. The Sku's in M365 Admin Center could be showing non-profit when they're not . Impact Level: Investigating Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service. Next update: We will provide an update within 60 minutes.

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