Ongoing since 04:41 PM UTC, affecting Sherweb Hosted Services and General and 1 more.
This is an update regarding the ongoing disruption to M365 Provisioning via Cumulus. Impact Level: Recovering You should now be able to provision new Microsoft 365 subscriptions or modify existing subscriptions through Cumulus Current Progress: Our Team has implemented the fix, and we are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Workaround: Next Update: We will continue to monitor the fix implemented and will provide our next update by 10:00 EST 2026-11-04 .
Affected components
Update timeline
- investigating Nov 03, 2026, 04:41 PM UTC
We are currently investigating an issue impacting M365 Provisioning via Cumulus . Impact Level: Investigating Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service. Next update: We will provide an update within 60 minutes.
- investigating Nov 03, 2026, 05:30 PM UTC
This is an update regarding the ongoing disruption to M365 Provisioning via Cumulus. Impact Level: Major Outage Organizations may be unable to provision new Microsoft 365 subscriptions or modify existing subscriptions through Cumulus due to Microsoft Partner Center errors. Current Progress: Our team is still investigating and working on identifying the cause of the issue. Next Update: We will continue to monitor the status of service incident and will provide our next update by 18:30 EST 2026-11-03
- monitoring Nov 03, 2026, 06:19 PM UTC
This is an update regarding the ongoing disruption to M365 Provisioning via Cumulus. Impact Level: Recovering You should now be able to provision new Microsoft 365 subscriptions or modify existing subscriptions through Cumulus Current Progress: Our Team has implemented the fix, and we are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Workaround: Next Update: We will continue to monitor the fix implemented and will provide our next update by 10:00 EST 2026-11-04 .
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