SharpenCX experienced a minor incident on July 10, 2025 affecting app.iz1.sharpen.cx and Sharpen Q, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
app.iz1.sharpen.cxSharpen Q
Update timeline
- investigating Jul 10, 2025, 11:53 AM UTC
Users of the Sharpen Q application in our IZ1 isolation zone (app.iz1.sharpen.cx) may be experiencing moderate to severe delays in the application. We have all necessary resources engaged to identify and resolve the issue as soon as possible.
- monitoring Jul 10, 2025, 12:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2025, 12:12 PM UTC
This incident has been resolved.