SharpenCX incident

Sharpen Q delay (IZ1)

Resolved after 18 minutes, affecting app.iz1.sharpen.cx and Sharpen Q, on July 10, 2025.

monitoring Jul 10, 2025, 12:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 10, 2025, 11:53 AM UTC
Resolved
Jul 10, 2025, 12:12 PM UTC
Duration
18m
Detected by Pingoru
Jul 10, 2025, 11:53 AM UTC

Affected components

app.iz1.sharpen.cxSharpen Q

Update timeline

  1. investigating Jul 10, 2025, 11:53 AM UTC

    Users of the Sharpen Q application in our IZ1 isolation zone (app.iz1.sharpen.cx) may be experiencing moderate to severe delays in the application. We have all necessary resources engaged to identify and resolve the issue as soon as possible.

  2. monitoring Jul 10, 2025, 12:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2025, 12:12 PM UTC

    This incident has been resolved.

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