Is SharpenCX down?
Last checked just nowNo incidents right now.
SharpenCX is operational right now. Last checked just now; the most recent incident resolved 10d ago.
Real-time SharpenCX status, recent outages, and incident history — pulled directly from SharpenCX's official status page at https://status.sharpencx.com every 5 minutes. Pingoru tracks 39 SharpenCX services and has captured 2 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment SharpenCX reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Sharpen QOutbound Voice
Timeline · 3 updates
- investigating · Jun 02, 2026, 11:20 AM UTC
We are aware of an incident preventing outbound calls from completeting in Sharpen Q. We are working with all avaiilable resources to resolve.
- monitoring · Jun 02, 2026, 11:24 AM UTC
Outbound Dialing in SharpenQ has been resolved and we are continuing to monitor for stability.
- resolved · Jun 03, 2026, 03:53 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- app.iz1.sharpen.cxSharpen QInsightsInbound VoiceOutbound Voice
Timeline · 4 updates
- investigating · May 07, 2026, 05:16 PM UTC
Our engineering teams are aware of an infrastructure issue that is impacting call routing, WebRTC connectivity for users, and various page navigation efforts (Insights, Admin pages, Logic configuration editors, etc). We have pin-pointed the fault zone and have all necessary resources engaged to restore services as quickly as possible.
- identified · May 07, 2026, 05:18 PM UTC
Our engineering teams are actively working through corrective actions, and further status updates will be provided as a resolution timeline is established.
- monitoring · May 07, 2026, 05:41 PM UTC
The corrective action has been deployed in our infrastructure, and all identified service fault-zones have been addressed. Insights reporting, call routing, and WebRTC connection are now responsive and behaving in the expected fashion. We're actively monitoring with our engineering team. If you're continuing to see impact, please reach out to the Care Team via your existing support case!
- resolved · May 07, 2026, 06:03 PM UTC
Validation testing performed across the application suite has confirmed recovery to all impacted systems. In the event you are still encountering lingering effects tied to interaction routing, WebRTC connectivity problems, or an inability to access a specific configuration page within the app - please reach out to our Care Team for further assistance!
Latest: Validation testing performed across the application suite has confirmed recovery to all impacted systems. In the event you are still encountering lingering effects tied to interact…
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- Started Jun 02, 2026, 11:20 AM UTC · Resolved Jun 03, 2026, 03:53 PM UTC · 1d 4h
- IZ1 Application and Routing Issues ResolvedStarted May 07, 2026, 05:16 PM UTC · Resolved May 07, 2026, 06:03 PM UTC · 46m