Is SharpenCX down?

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Current status
SharpenCX is up

No active incidents. All 39 components operational.

SharpenCX is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time SharpenCX status, recent outages, and incident history: pulled directly from SharpenCX's official status page at status.sharpencx.com every 5 minutes. Pingoru tracks 39 SharpenCX services and has captured 1 incident in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment SharpenCX reports a new incident, free for 3 monitors, no credit card.

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SharpenCX uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 11m
    Started Nov 04, 2026, 06:58 PM UTC · Resolved Nov 04, 2026, 07:09 PM UTC
    app.iz1.sharpen.cx
    Timeline · 2 updates
    • investigating · Nov 04, 2026, 06:58 PM UTC

      We're investigating an issue affecting calling for some users. Agents may show Disconnected or be unable to place or receive calls. We'll provide an update as soon as we have more information.

    • resolved · Nov 04, 2026, 07:09 PM UTC

      This issue has been resolved. Agents who are still showing Disconnected or having trouble placing or receiving calls should log out of Sharpen and log back in. If the issue continues after logging back in, please contact Sharpen Care.

    Latest: This issue has been resolved. Agents who are still showing Disconnected or having trouble placing or receiving calls should log out of Sharpen and log back in. If the issue continu…

Incident record

Since April 2026 · Statuspage by Atlassian · 39 components checked every 5 minutes
51incidents recorded
11last 12 months
1last 90 days
6 hourstypical duration, 12 months

The longest incident in the last year, IZ0 - Sharpen Q Outbound Calling Incident on June 2, 2026, ran for 29 hours.

Most affected components, last 12 months

  • Inbound Voice4
  • Sharpen Q4
  • app.iz1.sharpen.cx3
  • Dashboards2
  • Outbound Voice2

Latest incidents

  • Agents unable to place or receive calls November 4, 2026 · 11 minutes · degraded service

    We're investigating an issue affecting calling for some users. Agents may show Disconnected or be unable to place or receive calls. We'll provide an update as…

  • IZ1 SharpenQ Incident August 3, 2026 · 102 minutes · notice

    We are currently investigating an issue with SharpenQ in the IZ1 isolation zone causing performance degradation. Long call connection lengths and one way audio…

  • Investigating Issue with Inbound Calling in IZ1 July 22, 2026 · 40 minutes · major outage

    We're currently investigating an issue affecting inbound calling in the IZ1 environment. Some customers may experience failed or dropped inbound calls during…

Outage history

Past 90 days · 1 incident View full outage history →