Is SharpenCX down?
Last checked just nowNo active incidents. All 39 components operational.
SharpenCX is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time SharpenCX status, recent outages, and incident history: pulled directly from SharpenCX's official status page at status.sharpencx.com every 5 minutes. Pingoru tracks 39 SharpenCX services and has captured 1 incident in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment SharpenCX reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- app.iz1.sharpen.cx
Timeline · 2 updates
- investigating · Nov 04, 2026, 06:58 PM UTC
We're investigating an issue affecting calling for some users. Agents may show Disconnected or be unable to place or receive calls. We'll provide an update as soon as we have more information.
- resolved · Nov 04, 2026, 07:09 PM UTC
This issue has been resolved. Agents who are still showing Disconnected or having trouble placing or receiving calls should log out of Sharpen and log back in. If the issue continues after logging back in, please contact Sharpen Care.
Latest: This issue has been resolved. Agents who are still showing Disconnected or having trouble placing or receiving calls should log out of Sharpen and log back in. If the issue continu…
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Incident record
Since April 2026 · Statuspage by Atlassian · 39 components checked every 5 minutesThe longest incident in the last year, IZ0 - Sharpen Q Outbound Calling Incident on June 2, 2026, ran for 29 hours.
Most affected components, last 12 months
- Inbound Voice4
- Sharpen Q4
- app.iz1.sharpen.cx3
- Dashboards2
- Outbound Voice2
Latest incidents
- Agents unable to place or receive calls
We're investigating an issue affecting calling for some users. Agents may show Disconnected or be unable to place or receive calls. We'll provide an update as…
- IZ1 SharpenQ Incident
We are currently investigating an issue with SharpenQ in the IZ1 isolation zone causing performance degradation. Long call connection lengths and one way audio…
- Investigating Issue with Inbound Calling in IZ1
We're currently investigating an issue affecting inbound calling in the IZ1 environment. Some customers may experience failed or dropped inbound calls during…
- Started Nov 04, 2026, 06:58 PM UTC · Resolved Nov 04, 2026, 07:09 PM UTC · 11m