SharpenCX experienced a notice incident on November 17, 2025 affecting Dashboards, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboards
Update timeline
- investigating Nov 17, 2025, 08:48 PM UTC
We are currently investigating a failure to load Insights Dashboards
- monitoring Nov 17, 2025, 08:59 PM UTC
A fix has been implemented and we are monitoring the results. A refresh of the Insights dashboard will be necessary to restore functionality.
- resolved Nov 17, 2025, 09:12 PM UTC
This incident has been resolved.