Resolved after 38 minutes, affecting Sharpen Q and Outbound Voice, on August 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Sharpen QOutbound Voice
Update timeline
- investigating Aug 23, 2025, 06:38 PM UTC
We are currently investigating an issue impacting the inability to place outbound calls in our IZ1 infrastructure.
- monitoring Aug 23, 2025, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 23, 2025, 07:16 PM UTC
This incident has been resolved.
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