SharpenCX experienced a major incident on June 2, 2026 affecting Sharpen Q and Outbound Voice, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Sharpen QOutbound Voice
Update timeline
- investigating Jun 02, 2026, 11:20 AM UTC
We are aware of an incident preventing outbound calls from completeting in Sharpen Q. We are working with all avaiilable resources to resolve.
- monitoring Jun 02, 2026, 11:24 AM UTC
Outbound Dialing in SharpenQ has been resolved and we are continuing to monitor for stability.
- resolved Jun 03, 2026, 03:53 PM UTC
This incident has been resolved.