SharpenCX incident

IZ0 - Sharpen Q Outbound Calling Incident

Resolved after 1 day 4 hours, affecting Sharpen Q and Outbound Voice, on June 2, 2026.

monitoring Jun 02, 2026, 11:24 AM UTC

Outbound Dialing in SharpenQ has been resolved and we are continuing to monitor for stability.

Started
Jun 02, 2026, 11:20 AM UTC
Resolved
Jun 03, 2026, 03:53 PM UTC
Duration
1d 4h
Detected by Pingoru
Jun 02, 2026, 11:20 AM UTC

Affected components

Sharpen QOutbound Voice

Update timeline

  1. investigating Jun 02, 2026, 11:20 AM UTC

    We are aware of an incident preventing outbound calls from completeting in Sharpen Q. We are working with all avaiilable resources to resolve.

  2. monitoring Jun 02, 2026, 11:24 AM UTC

    Outbound Dialing in SharpenQ has been resolved and we are continuing to monitor for stability.

  3. resolved Jun 03, 2026, 03:53 PM UTC

    This incident has been resolved.

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