Shadow incident

[CAMTL01] - Internet Unavailable

Shadow is currently experiencing a minor incident affecting Shadow PC and Shadow PC (Montréal (CAMTL01)), which began 2h ago. The vendor's full update timeline is below.

Started
Aug 06, 2026, 01:09 AM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
Aug 06, 2026, 01:09 AM UTC

Affected components

Shadow PCShadow PC (Montréal (CAMTL01))

Update timeline

  1. identified Aug 06, 2026, 01:09 AM UTC

    Monitoring alerted us about part of our Shadow Power infrastructure which lose connectivity with Internet. We're working closely with our infrastructure provider to fix this incident as soon as possible.

  2. identified Aug 06, 2026, 02:00 AM UTC

    We're still working with our infrastructure provider whom identified a faulty network equipment and is working its replacement. Users subscribed to the Shadow Power offer at CAMTL01 will face higher waiting time than usual when trying to access their Shadow PC. We apologize for the inconvenience this is causing.