Resolved after 2 hours 32 minutes, affecting Shadow Drive and Shadow Drive (Shadow Drive — Drive), on November 2, 2026.
We identified the failing part of the system and fixed it. Service is available again. We're monitoring the situation accros the evening.
Affected components
Shadow DriveShadow Drive (Shadow Drive — Drive)
Update timeline
- investigating Nov 02, 2026, 05:03 PM UTC
We're investing an issue with the authentication system of Shadow Drive. Already connected sessions are not impacted. We apologize for the inconvenience this is causing
- monitoring Nov 02, 2026, 06:07 PM UTC
We identified the failing part of the system and fixed it. Service is available again. We're monitoring the situation accros the evening.
- resolved Nov 02, 2026, 07:35 PM UTC
Incident is now considered as resolved.
Your product runs on more than Shadow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services