Shadow is currently experiencing a minor incident affecting Shadow PC and Shadow PC (Frankfurt (DEFRA01)), which began 7h ago. The vendor's full update timeline is below.
Affected components
Shadow PCShadow PC (Frankfurt (DEFRA01))
Update timeline
- investigating Oct 19, 2026, 07:10 AM UTC
One of our storage setup shows many errors. This may impact some of our Shadow users in this datacenter.
- identified Oct 19, 2026, 08:58 AM UTC
Team found the root cause of the errors. A fix is under deployment. We'll let you know once service is resume.
- monitoring Oct 19, 2026, 09:48 AM UTC
A fix has been deployed and service reopened for impacted users. We're monitoring the situation over the next hours.