Is Shadow down?

Last checked 5m ago
Current status
Shadow has degraded performance

Active incident: [Belgium / Proximus] - Shadow unavailable

Official status page: https://status.shadow.tech · Polled every 5 minutes · 16 components tracked

Shadow is reporting degraded performance right now (last checked 5m ago). Services are up but slower or partially failing.

Real-time Shadow status, recent outages, and incident history — pulled directly from Shadow's official status page at https://status.shadow.tech every 5 minutes. Pingoru tracks 16 Shadow services and has captured 5 incidents in the last 90 days (98.68% uptime). Get email, Slack, Discord, or webhook alerts the moment Shadow reports a new incident — free for 5 monitors, no credit card.

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Shadow uptime 98.68% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2d 4h
    Started Jun 11, 2026, 02:38 PM UTC
    Shadow PCDunkerque (FRDUN02)Strasbourg (FRSBG01)Frankfurt (DEFRA01)
    Timeline · 2 updates
    • identified · Jun 11, 2026, 02:38 PM UTC

      We've identified an issue impacting our Belgian users using Proximus as their internet provider. Issue has been raised to our infrastructure provider and investigation are ongoing on their side. If you're impacted, the recommended workaround is to disable IPv6 support on your local client. We apologize for the inconvenience this is causing

    • monitoring · Jun 12, 2026, 03:25 PM UTC

      Our infrastructure provider deployed a fix regarding this incident. Situation should be back to normal. We're monitoring the situation with them. We apologize for the inconvenience this incident caused.

    Latest: Our infrastructure provider deployed a fix regarding this incident. Situation should be back to normal. We're monitoring the situation with them. We apologize for the inconvenience…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 13h
    Started Jun 09, 2026, 08:25 PM UTC · Resolved Jun 11, 2026, 09:50 AM UTC
    Shadow DriveDrive
    Timeline · 3 updates
    • investigating · Jun 09, 2026, 08:25 PM UTC

      We're investigating an ongoing incident with Shadow Drive Access. Datas hosted in Shadow Drive aren't accessible. Team is aware of the situation and is working on a fix. We apologize for the inconvenience.

    • identified · Jun 09, 2026, 08:41 PM UTC

      Root cause of the incident was identified and a fix is on its way.

    • monitoring · Jun 09, 2026, 08:51 PM UTC

      Fix has been implemented. Team is now monitoring the situation.

    Latest: Fix has been implemented. Team is now monitoring the situation.

  2. Resolved 1d 19h
    Started May 05, 2026, 06:07 PM UTC · Resolved May 07, 2026, 01:58 PM UTC
    Shadow PCFrankfurt (DEFRA01)
    Timeline · 3 updates
    • investigating · May 05, 2026, 06:07 PM UTC

      Several servers hosting our Power offer are Down. Users may be put in queue before being able to start their Shadow

    • identified · May 05, 2026, 06:31 PM UTC

      Some of the servers are repaired. We follow the process to pu them back in Production. We should get more slots in aroune 15 to 20 minutes.

    • identified · May 05, 2026, 06:42 PM UTC

      The first servers are back in production. We are going on fixing the remaining ones.

    Latest: The first servers are back in production. We are going on fixing the remaining ones.

  3. Resolved 3d
    Started May 04, 2026, 01:49 PM UTC · Resolved May 07, 2026, 01:58 PM UTC
    Shadow PCStrasbourg (FRSBG01)
    Timeline · 4 updates
    • investigating · May 04, 2026, 01:49 PM UTC

      We're investigating monitoring and users reports about the incapacity to start their Shadow PC.

    • identified · May 04, 2026, 01:52 PM UTC

      We've identified a faulty storage server. Our team is working to resolve this incident as soon as possible. We apologize for the inconvenience this is causing.

    • identified · May 04, 2026, 02:07 PM UTC

      To resolve the ongoing issue, a datacenter operation is needed. We're working with our infrastructure provider to make it happens quickly.

    • monitoring · May 04, 2026, 05:09 PM UTC

      Storage server is Up. VMs can now be started.

    Latest: Storage server is Up. VMs can now be started.

  4. Resolved 4d 23h
    Started Apr 29, 2026, 02:00 PM UTC · Resolved May 04, 2026, 01:57 PM UTC
    Shadow PCStrasbourg (FRSBG01)
    Timeline · 3 updates
    • investigating · Apr 29, 2026, 02:00 PM UTC

      We're investigating an ongoing incident with multiples storage servers triggered by our monitoring. We're working closely with our infrastructure provider to reopen the service as soon as possible.

    • identified · Apr 29, 2026, 02:27 PM UTC

      Root cause of the incident is identified. We're still working with our infrastructure provider to resolve this incident.

    • monitoring · Apr 29, 2026, 03:21 PM UTC

      Impacted users should have access to their Shadow PC. We're monitoring the situation to prevent further occurence. We apologize for the disturbance this incident has caused.

    Latest: Impacted users should have access to their Shadow PC. We're monitoring the situation to prevent further occurence. We apologize for the disturbance this incident has caused.

See the full Shadow outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Shadow outage history →

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Outage history

Past 90 days · 5 incidents View full outage history →