Ongoing since 07:07 PM UTC, affecting Shadow PC and Shadow PC (Shadow PC — Frankfurt (DEFRA01)).
We are currently experiencing an incident affecting our DEFRA01 datacenter, which reduces the number of servers available at this location. Impact: Users trying to connect may experience longer waiting times than usual when launching their Shadow PC. Shadow PCs that are already running are not affected. We apologize for the inconvenience this is causing.
Affected components
Update timeline
- identified Nov 03, 2026, 07:07 PM UTC
We are currently experiencing an incident affecting our DEFRA01 datacenter, which reduces the number of servers available at this location. Impact: Users trying to connect may experience longer waiting times than usual when launching their Shadow PC. Shadow PCs that are already running are not affected. We apologize for the inconvenience this is causing.
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