Shadow incident

[FRDUN02] Shadow unavailable

Minor Resolved View vendor source →

Shadow experienced a minor incident on July 17, 2026 affecting Shadow PC and Shadow PC (Dunkerque (FRDUN02)), lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 01:22 PM UTC
Resolved
Jul 21, 2026, 09:42 AM UTC
Duration
3d 20h
Detected by Pingoru
Jul 17, 2026, 01:22 PM UTC

Affected components

Shadow PCShadow PC (Dunkerque (FRDUN02))

Update timeline

  1. identified Jul 17, 2026, 01:22 PM UTC

    An urgent maintenance makes user unable to start their Shadow. Users that are already connected are not impacted. Expected end of incident : 4:30 PM Paris Time

  2. monitoring Jul 17, 2026, 02:44 PM UTC

    Service is available