Shadow incident

[FRDUN02] Shadow unavailable

Resolved after 3 days 20 hours, affecting Shadow PC and Shadow PC (Shadow PC — Dunkerque (FRDUN02)), on July 17, 2026.

monitoring Jul 17, 2026, 02:44 PM UTC

Service is available

Started
Jul 17, 2026, 01:22 PM UTC
Resolved
Jul 21, 2026, 09:42 AM UTC
Duration
3d 20h
Detected by Pingoru
Jul 17, 2026, 01:22 PM UTC

Affected components

Shadow PCShadow PC (Shadow PC — Dunkerque (FRDUN02))

Update timeline

  1. identified Jul 17, 2026, 01:22 PM UTC

    An urgent maintenance makes user unable to start their Shadow. Users that are already connected are not impacted. Expected end of incident : 4:30 PM Paris Time

  2. monitoring Jul 17, 2026, 02:44 PM UTC

    Service is available

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