Resolved after 2 days 6 hours, affecting Shadow PC and Shadow PC (Shadow PC — Dunkerque (FRDUN02)), on June 15, 2026.
Storage servers are all back online. We are monitoring them closely to ensure everything works properly.
Affected components
Update timeline
- investigating Jun 15, 2026, 12:25 PM UTC
Some storage servers have issues to deliver the service. We are working on solving this issue
- monitoring Jun 15, 2026, 06:53 PM UTC
Root cause was identified in coordination with our infrastructure provider. We're now monitoring the situation over the next hours. We apologize for the inconvenience this incident caused.
- identified Jun 15, 2026, 07:04 PM UTC
We've identified a faulty storage cluster following the operation performed this afternoon. Impacted users will face a G-468 error when trying to access their Shadow PC, meaning they are under maintenance mode. We're still working with our infrastructure provider to resolve this issue as soon as possible and apologize for the inconvenience.
- monitoring Jun 16, 2026, 04:44 AM UTC
Storage servers are all back online. We are monitoring them closely to ensure everything works properly.
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