Resolved after 6 days 3 hours, affecting Shadow PC and Shadow PC (Shadow PC — Dunkerque (FRDUN02)) and 1 more, on June 11, 2026.
Our infrastructure provider deployed a fix regarding this incident. Situation should be back to normal. We're monitoring the situation with them. We apologize for the inconvenience this incident caused.
Affected components
Update timeline
- identified Jun 11, 2026, 02:38 PM UTC
We've identified an issue impacting our Belgian users using Proximus as their internet provider. Issue has been raised to our infrastructure provider and investigation are ongoing on their side. If you're impacted, the recommended workaround is to disable IPv6 support on your local client. We apologize for the inconvenience this is causing
- monitoring Jun 12, 2026, 03:25 PM UTC
Our infrastructure provider deployed a fix regarding this incident. Situation should be back to normal. We're monitoring the situation with them. We apologize for the inconvenience this incident caused.
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