Ongoing since 07:39 AM UTC, affecting Shadow PC and Shadow PC (Shadow PC — Washington DC (USWDC01)).
We're investigating users report and monitoring trigger about abnormal waiting time and queue size from the past evening. Shadow Neo offer is the most impacted by this incident. We apologize for the inconvenience this situation caused on your service usage.
Affected components
Shadow PCShadow PC (Shadow PC — Washington DC (USWDC01))
Update timeline
- investigating Nov 07, 2026, 07:39 AM UTC
We're investigating users report and monitoring trigger about abnormal waiting time and queue size from the past evening. Shadow Neo offer is the most impacted by this incident. We apologize for the inconvenience this situation caused on your service usage.
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