Ongoing since 07:36 AM UTC, affecting Shadow PC and Shadow PC (Shadow PC — Dunkerque (FRDUN02)).
We've identified instability following our previous fix that allowed the service to be reopened. Team is working to stabilize the service and prevent future unavailability.
Affected components
Update timeline
- investigating Nov 06, 2026, 07:36 AM UTC
We're investigating report and monitoring alert about Shadow PC not being able to start. We apologize for the inconvenience caused by this issue
- identified Nov 06, 2026, 07:38 AM UTC
Root cause of the incident identified. Team is working on a fix to reenable service access as soon as possible.
- monitoring Nov 06, 2026, 07:43 AM UTC
Fix deployed and service is back to normal. We're monitoring the situation for the day.
- identified Nov 06, 2026, 09:21 AM UTC
We've identified instability following our previous fix that allowed the service to be reopened. Team is working to stabilize the service and prevent future unavailability.
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