Shadow incident

[CAMTL01] Shadow Issue

Major Ongoing View vendor source →

Shadow is currently experiencing a major incident affecting Shadow PC and Shadow PC (Montréal (CAMTL01)), which began 3h ago. The vendor's full update timeline is below.

Started
Oct 09, 2026, 07:24 AM UTC
Resolved
Ongoing
Duration
● 2h 48m
Detected by Pingoru
Oct 09, 2026, 07:24 AM UTC

Affected components

Shadow PCShadow PC (Montréal (CAMTL01))

Update timeline

  1. investigating Oct 09, 2026, 07:24 AM UTC

    Customers cannot connect to their Shadow

  2. investigating Oct 09, 2026, 07:25 AM UTC

    Root cause found. We are trying to fix the issue.