Seven Senders incident

Tracking of Shipments are delayed

Minor Resolved View vendor source →

Seven Senders experienced a minor incident on July 15, 2025 affecting Tracking and Shop SQS, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 02:15 PM UTC
Resolved
Jul 15, 2025, 03:21 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 15, 2025, 02:15 PM UTC

Affected components

TrackingShop SQS

Update timeline

  1. investigating Jul 15, 2025, 02:15 PM UTC

    We are currently experiencing an incident causing a delay of approximately one hour in processing tracking updates. Our team is actively investigating the issue.

  2. identified Jul 15, 2025, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2025, 03:21 PM UTC

    This incident has been resolved.