Seven Senders incident

Errors when re-creating orders

Resolved after 1 hour 41 minutes, affecting API, on September 25, 2026.

identified Sep 25, 2026, 07:57 AM UTC

Some customers faced 'Duplicate Order' error after deleting an order and creating it again immediately. It is caused by a delay synchronizing the database state, resolves on a second attempt. We are issuing a fix soon.

Started
Sep 25, 2026, 07:20 AM UTC
Resolved
Sep 25, 2026, 09:01 AM UTC
Duration
1h 41m
Detected by Pingoru
Sep 25, 2026, 07:20 AM UTC

Affected components

API

Update timeline

  1. identified Sep 25, 2026, 07:57 AM UTC

    Some customers faced 'Duplicate Order' error after deleting an order and creating it again immediately. It is caused by a delay synchronizing the database state, resolves on a second attempt. We are issuing a fix soon.

  2. resolved Sep 25, 2026, 09:01 AM UTC

    This incident has been resolved.

Your product runs on more than Seven Senders

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →