Seven Senders incident

Colissimo Labels API – Degraded Performance

Resolved after 5 hours 9 minutes, affecting Colissimo API, on August 24, 2026.

resolved Aug 24, 2026, 04:07 PM UTC

The Colissimo API has been running at its normal performance level again for about 2 hours.

Started
Aug 24, 2026, 10:57 AM UTC
Resolved
Aug 24, 2026, 04:07 PM UTC
Duration
5h 9m
Detected by Pingoru
Aug 24, 2026, 10:57 AM UTC

Affected components

Colissimo API

Update timeline

  1. investigating Aug 24, 2026, 10:57 AM UTC

    We are currently observing elevated response times and intermittent timeouts on the Colissimo Labels API. We have contacted the carrier and are awaiting their feedback. Label creation remains operational, though performance is degraded. We will provide an update as soon as we have more information. We apologize for any inconvenience caused.

  2. resolved Aug 24, 2026, 04:07 PM UTC

    The Colissimo API has been running at its normal performance level again for about 2 hours.

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