Seven Senders incident

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API

Major Resolved View vendor source →

Seven Senders experienced a major incident on November 11, 2025 affecting SDAposteitaliane IT, lasting 7h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 11:23 AM UTC
Resolved
Nov 11, 2025, 07:00 PM UTC
Duration
7h 36m
Detected by Pingoru
Nov 11, 2025, 11:23 AM UTC

Affected components

SDAposteitaliane IT

Update timeline

  1. investigating Nov 11, 2025, 11:23 AM UTC

    Due to an ongoing issue with the SDA/Poste Italiane IT API, label creation for this carrier is currently partially unavailable. Some requests may fail while others continue to process normally. We have already reached out to SDA/Poste Italiane IT and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.

  2. resolved Nov 11, 2025, 07:00 PM UTC

    This incident has been resolved.