Seven Senders incident

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API

Resolved after 7 hours 36 minutes, affecting SDAposteitaliane IT, on November 11, 2025.

investigating Nov 11, 2025, 11:23 AM UTC

Due to an ongoing issue with the SDA/Poste Italiane IT API, label creation for this carrier is currently partially unavailable. Some requests may fail while others continue to process normally. We have already reached out to SDA/Poste Italiane IT and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.

Started: Nov 11, 2025, 11:23 AM UTC
Resolved: Nov 11, 2025, 07:00 PM UTC
Duration: 7h 36m
Detected by Pingoru: Nov 11, 2025, 11:23 AM UTC

Affected components

SDAposteitaliane IT

Update timeline

investigating Nov 11, 2025, 11:23 AM UTC

Due to an ongoing issue with the SDA/Poste Italiane IT API, label creation for this carrier is currently partially unavailable. Some requests may fail while others continue to process normally. We have already reached out to SDA/Poste Italiane IT and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.
resolved Nov 11, 2025, 07:00 PM UTC

This incident has been resolved.

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