Seven Senders incident
Performance degradation - Colissimo label creation impacted
Resolved after 9 hours 15 minutes, affecting Colissimo FR, on December 22, 2025.
We have just received confirmation from Colissimo/La Poste that the issue has been resolved and their systems are stable again. This aligns with our own observations, as label requests have been working successfully for the past 30 minutes. We sincerely apologize once again, on behalf of our partner, for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Dec 22, 2025, 07:46 AM UTC
We are experiencing performance problems with label creation for Colissimo customers, we are working on the problem and will provide an update soon
- investigating Dec 22, 2025, 12:24 PM UTC
We are still in close contact with the carrier. There is currently a major outage at La Poste / Colissimo affecting multiple services. Further details and the current status can be found here: https://status.colissimo.fr/ As soon as the issue is resolved or we receive new information, we will provide an update. We apologize for any inconvenience caused on behalf of our partner.
- resolved Dec 22, 2025, 05:02 PM UTC
We have just received confirmation from Colissimo/La Poste that the issue has been resolved and their systems are stable again. This aligns with our own observations, as label requests have been working successfully for the past 30 minutes. We sincerely apologize once again, on behalf of our partner, for any inconvenience this may have caused.
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