Seven Senders incident
Colissimo Label API: unable to generate labels.
Resolved after 7 hours 48 minutes, affecting Colissimo API, on July 8, 2026.
Colissimo/La Poste has implemented a fix, and we can see that labels have been generating without any issues again for about 20 minutes. We are continuing to monitor the situation.
Affected components
Update timeline
- identified Jul 08, 2026, 08:16 AM UTC
We are currently experiencing issues with label creation for the Colissimo carrier. The issue originates from the Colissimo API. We have contacted the carrier and are monitoring the situation closely. We will provide updates as soon as we have more information.
- monitoring Jul 08, 2026, 09:38 AM UTC
Colissimo/La Poste has implemented a fix, and we can see that labels have been generating without any issues again for about 20 minutes. We are continuing to monitor the situation.
- resolved Jul 08, 2026, 04:05 PM UTC
This incident has been resolved.
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