Seven Senders incident
SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API Impact
Resolved after 2 hours 42 minutes, affecting SDAposteitaliane IT, on November 10, 2025.
Due to a temporary outage of the SDA/Poste Italiane IT API, label creation for this carrier is currently unavailable. We’ve already reached out to SDA/Poste Italiane IT and are waiting for their team to resolve the issue. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.
Affected components
Update timeline
- investigating Nov 10, 2025, 09:53 AM UTC
Due to a temporary outage of the SDA/Poste Italiane IT API, label creation for this carrier is currently unavailable. We’ve already reached out to SDA/Poste Italiane IT and are waiting for their team to resolve the issue. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.
- resolved Nov 10, 2025, 12:36 PM UTC
This incident has been resolved.
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