Seven Senders incident

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API Impact

Major Resolved View vendor source →

Seven Senders experienced a major incident on November 10, 2025 affecting SDAposteitaliane IT, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 09:53 AM UTC
Resolved
Nov 10, 2025, 12:36 PM UTC
Duration
2h 42m
Detected by Pingoru
Nov 10, 2025, 09:53 AM UTC

Affected components

SDAposteitaliane IT

Update timeline

  1. investigating Nov 10, 2025, 09:53 AM UTC

    Due to a temporary outage of the SDA/Poste Italiane IT API, label creation for this carrier is currently unavailable. We’ve already reached out to SDA/Poste Italiane IT and are waiting for their team to resolve the issue. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.

  2. resolved Nov 10, 2025, 12:36 PM UTC

    This incident has been resolved.