Seven Senders experienced a critical incident on May 29, 2026 affecting PostNord SE / DK / FI, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 11:54 AM UTC
We are currently experiencing issues with the label creation for the carrier Post Nord. The issue originates from the Post Nord API, which is currently unavailable. We reached out to the carrier and are actively monitoring the situation and will provide updates as soon as we have more information.
- identified May 29, 2026, 12:40 PM UTC
We are in contact with PostNord, who have confirmed an issue with their API affecting all of their customers. Their team is actively working on a resolution with the highest priority. We will provide another update here as soon as more information becomes available.
- identified May 29, 2026, 02:14 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 29, 2026, 02:15 PM UTC
This incident has been resolved.