Seven Senders incident

Resolved: Partial Outage – Bpost, SEUR, BRT, DHL ES and Mondial Relay

Resolved after 3 hours 3 minutes, affecting Bpost BE and BRT IT and 1 more, on April 22, 2026.

monitoring Apr 22, 2026, 01:30 PM UTC

Earlier today, starting at approximately 14:20, we experienced partial service disruptions affecting Bpost, SEUR, BRT, DHL ES and Mondial Relay. This was due to an issue with one of our third-party service providers. A fix has now been successfully implemented, and all services are fully operational again. We are continuing to monitor the systems closely to ensure ongoing stability. We apologize for any inconvenience this may have caused and appreciate your patience.

Started
Apr 22, 2026, 01:30 PM UTC
Resolved
Apr 22, 2026, 04:33 PM UTC
Duration
3h 3m
Detected by Pingoru
Apr 22, 2026, 01:30 PM UTC

Affected components

Bpost BEBRT ITMondial Relay FRSEUR ES

Update timeline

  1. monitoring Apr 22, 2026, 01:30 PM UTC

    Earlier today, starting at approximately 14:20, we experienced partial service disruptions affecting Bpost, SEUR, BRT, DHL ES and Mondial Relay. This was due to an issue with one of our third-party service providers. A fix has now been successfully implemented, and all services are fully operational again. We are continuing to monitor the systems closely to ensure ongoing stability. We apologize for any inconvenience this may have caused and appreciate your patience.

  2. resolved Apr 22, 2026, 04:33 PM UTC

    This incident has been resolved.

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