Seven Senders incident

EVRI API Issue – Investigation in Progress

Seven Senders experienced a notice incident on August 14, 2025 affecting Evri UK, lasting 9h 58m. The incident has been resolved; the full update timeline is below.

Started: Aug 14, 2025, 09:58 AM UTC
Resolved: Aug 14, 2025, 07:56 PM UTC
Duration: 9h 58m
Detected by Pingoru: Aug 14, 2025, 09:58 AM UTC

Affected components

Evri UK

Update timeline

investigating Aug 14, 2025, 09:58 AM UTC

We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.
resolved Aug 14, 2025, 07:56 PM UTC

This incident has been resolved.