Seven Senders incident

Problems with Shipment Creation

Major Resolved View vendor source →

Seven Senders experienced a major incident on September 1, 2025 affecting API and Customs, lasting 8h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 01:59 PM UTC
Resolved
Sep 01, 2025, 10:05 PM UTC
Duration
8h 6m
Detected by Pingoru
Sep 01, 2025, 01:59 PM UTC

Affected components

APICustoms

Update timeline

  1. investigating Sep 01, 2025, 01:59 PM UTC

    We are currently experiencing problems with creating shipments. Root cause has been identified and we are working on a resolution.

  2. resolved Sep 01, 2025, 10:05 PM UTC

    This incident has been resolved.