Servers.com Outage History

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Servers.com had 7 outages in the last 2 years totaling 436h 15m of downtime — averaging 0.3 incidents per month.

There were 7 Servers.com outages since May 5, 2026 totaling 436h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status-servers.com

Critical July 28, 2026

Cooling issues in our datacenter

Detected by Pingoru
Jul 28, 2026, 06:53 PM UTC
Resolved
Jul 31, 2026, 12:23 AM UTC
Duration
2d 5h
Affected: Cooling systemCooling system (SAO1)
Timeline · 5 updates
  1. investigating Jul 28, 2026, 06:53 PM UTC

    We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jul 28, 2026, 06:53 PM UTC

    We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. monitoring Jul 28, 2026, 07:41 PM UTC

    Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.

  4. monitoring Jul 28, 2026, 07:41 PM UTC

    Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.

  5. resolved Jul 31, 2026, 12:23 AM UTC

    All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Read the full incident report →

Minor July 27, 2026

Management network issues

Detected by Pingoru
Jul 27, 2026, 05:51 AM UTC
Resolved
Jul 27, 2026, 07:35 PM UTC
Duration
13h 43m
Affected: Portal - portal.servers.comPublic APIVPN to DRACCooling system (LON1)
Timeline · 3 updates
  1. investigating Jul 27, 2026, 05:51 AM UTC

    We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jul 27, 2026, 05:51 AM UTC

    We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. resolved Jul 27, 2026, 07:35 PM UTC

    The operation of the management network equipment has been restored. Server management via portal.servers.com and access to iDRACs and VNC consoles work properly. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Read the full incident report →

Minor July 22, 2026

Network connectivity issues

Detected by Pingoru
Jul 22, 2026, 01:00 PM UTC
Resolved
Jul 24, 2026, 05:16 AM UTC
Duration
1d 16h
Affected: Global Private NetworkCooling system (HKG1)
Timeline · 3 updates
  1. investigating Jul 22, 2026, 01:00 PM UTC

    We have detected private network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jul 22, 2026, 01:00 PM UTC

    We have detected private network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.

  3. resolved Jul 24, 2026, 05:16 AM UTC

    Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.

Read the full incident report →

Major July 3, 2026

Servers.com website is temporarily unavailable

Detected by Pingoru
Jul 03, 2026, 05:44 AM UTC
Resolved
Jul 03, 2026, 06:45 AM UTC
Duration
1h 1m
Affected: Servers.com websitePublic API (Global)
Timeline · 3 updates
  1. investigating Jul 03, 2026, 05:44 AM UTC

    Our website is temporarily unavailable. Our engineers are working to bring it back to normal operation.

  2. investigating Jul 03, 2026, 05:44 AM UTC

    Our website is temporarily unavailable. Our engineers are working to bring it back to normal operation. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  3. resolved Jul 03, 2026, 06:45 AM UTC

    We have resolved the issue affecting our website. Thank you for bearing with us while we got a fix in place, and accept our sincere apologies again for the interruption.

Read the full incident report →

Minor June 23, 2026

Power issues in our datacenter

Detected by Pingoru
Jun 23, 2026, 10:08 PM UTC
Resolved
Jun 24, 2026, 12:18 AM UTC
Duration
2h 9m
Affected: Power systemCooling system (MIA1)
Timeline · 3 updates
  1. investigating Jun 23, 2026, 10:08 PM UTC

    The datacenter has detected a power feed issue in the listed location. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jun 23, 2026, 10:08 PM UTC

    The datacenter has detected a power feed issue in the listed location. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. resolved Jun 24, 2026, 12:18 AM UTC

    All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Read the full incident report →

Minor June 2, 2026

iDRAC VPN issues

Detected by Pingoru
Jun 02, 2026, 02:01 AM UTC
Resolved
Jun 02, 2026, 03:34 AM UTC
Duration
1h 32m
Affected: VPN to DRACCooling system (AMS1)
Timeline · 3 updates
  1. investigating Jun 02, 2026, 02:01 AM UTC

    We have detected temporary issues with our iDRAC VPN service in the listed location. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jun 02, 2026, 02:01 AM UTC

    We have detected temporary issues with our iDRAC VPN service in the listed location. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. resolved Jun 02, 2026, 03:34 AM UTC

    The operation of the DRAC VPN service in the listed location has been restored. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Read the full incident report →