Servers.com Outage History
Servers.com is up right nowPingoru has recorded 45 incidents for Servers.com: 45 in the last 12 months and 23 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 20 of 744 (3%) |
| June 2026 | 10 | 193 of 720 (27%) |
| July 2026 | 7 | 452 of 744 (61%) |
| August 2026 | 8 | 97 of 744 (13%) |
| September 2026 | 8 | 14 of 720 (2%) |
| October 2026 | 7 | 67 of 744 (9%) |
| November 2026 | 1 | 0 of 69 (0%) |
Incidents, newest first
Minor November 3, 2026 Cloud storage issues – Object Storage, Object Storage (Object Storage — Amsterdam)
Started Nov 03, 2026, 09:29 AM UTC· resolved Nov 03, 2026, 09:29 AM UTC
- resolved Nov 03, 2026, 09:29 AM UTC
Today, at 08:37 (UTC), we detected malfunctions in the cloud infrastructure at the listed location. As a result, customers may have experienced increased latency when accessing cloud storage. Our engineering team resolved the issue affecting the cloud infrastructure at 08:51 (UTC). The service is now operating normally. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor October 31, 2026 Network connectivity issues – Public network, Public network (Public network — LUX1)
Started Oct 31, 2026, 10:41 AM UTC· resolved Oct 31, 2026, 10:41 AM UTC
- resolved Oct 31, 2026, 10:41 AM UTC
Today at 09:44 (UTC) we detected public network issues in the listed location. Customers could observe RTT deviations and packet loss on this direction. Our engineering team resolved the issue with network connectivity at 09:46 (UTC). If you are still affected by the issues, please send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor October 28, 2026 DDoS: Network issues – Public network, Public network (Public network — LON1)
Started Oct 28, 2026, 10:19 PM UTC· resolved Oct 28, 2026, 10:19 PM UTC
- resolved Oct 28, 2026, 10:19 PM UTC
Today at 17:07 (UTC) we detected an attack on some segments of our network in the listed location. Customers could observe increasing network latency and partial packet loss from some Internet locations to our services. The negative impact on our network was mitigated at 17:08 (UTC). All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor October 27, 2026 Network connectivity issues 6h 38m Global Private Network, Global Private Network (Global Private Network — DFW1), Global Private Network (Global Private Network — DFW2), Global Private Network (Global Private Network — DFW3) and 14 more
Started Oct 27, 2026, 02:33 PM UTC· resolved Oct 27, 2026, 09:12 PM UTC
- investigating Oct 27, 2026, 02:33 PM UTC
We have detected private network issues between the listed locations and other locations in the Europe. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Oct 27, 2026, 09:12 PM UTC
At 18:36 (UTC), the engineering team resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on the Servers.com website. We apologize for any inconvenience.
Minor October 27, 2026 Cloud storage issues – Object Storage, Object Storage (Object Storage — Amsterdam)
Started Oct 27, 2026, 11:57 AM UTC· resolved Oct 27, 2026, 11:57 AM UTC
- resolved Oct 27, 2026, 11:57 AM UTC
Today, at 01:15 (UTC) we detected malfunctions in the cloud infrastructure in the listed location. As a result, the following functions may not work as expected: - File access via Swift API; - File access via FTP; - File access via portal.servers.com; - Availability of Cloud storage; - Creating Cloud storage. Our engineering team resolved the issues with cloud infrastructure at 05:45 (UTC), and it is now operating normally. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor October 26, 2026 Network connectivity issues – Public network, Public network (Public network — SIN2)
Started Oct 26, 2026, 06:35 PM UTC· resolved Oct 26, 2026, 06:35 PM UTC
- resolved Oct 26, 2026, 06:35 PM UTC
Today at 17:13 (UTC) we detected network issues in the listed location. Customers could observe RTT deviations and packet loss on this direction. Our engineering team resolved the issue with network connectivity at 17:30 (UTC). If you are still affected by the issues, please send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor October 15, 2026 Network connectivity issues 1d 1h Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Oct 15, 2026, 07:08 AM UTC· resolved Oct 16, 2026, 08:53 AM UTC
- investigating Oct 15, 2026, 07:08 AM UTC
We have detected network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.
- resolved Oct 16, 2026, 08:53 AM UTC
On October 15 at 23:23 (UTC) our engineering team resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor October 13, 2026 Power system 1d 18h Power system, Power system (Power system — LON1)
Started Oct 13, 2026, 08:57 PM UTC· resolved Oct 15, 2026, 03:02 PM UTC
- investigating Oct 13, 2026, 08:57 PM UTC
The data center administration reported power disturbance in the listed location, which can affect the power redundancy for the equipment in the racks. We will update the status as soon as we have more information. If you observe any issues, please let us know.
- identified Oct 13, 2026, 09:19 PM UTC
The data center has reported a failure of one of the UPS modules. There is no impact on customer services, and no service disruption is expected. However, power redundancy is temporarily reduced. We will update the status as soon as we have more information.
- resolved Oct 15, 2026, 03:02 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Critical September 15, 2026 Network core router issues 23m Global Private Network, Global Private Network (Global Private Network — AMS6)
Started Sep 15, 2026, 07:17 PM UTC· resolved Sep 15, 2026, 07:41 PM UTC
- investigating Sep 15, 2026, 07:17 PM UTC
We have detected a failure at one of the private network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.
- resolved Sep 15, 2026, 07:41 PM UTC
Our engineers have finished recovery works. The private network core router is operating normally and network redundancy has been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor September 14, 2026 Cooling issues in our datacenter 4h 39m Cooling system, Cooling system (Cooling system — AMS2), Cooling system (Cooling system — AMS4), Cooling system (Cooling system — AMS5) and 1 more
Started Sep 14, 2026, 02:56 PM UTC· resolved Sep 14, 2026, 07:36 PM UTC
- investigating Sep 14, 2026, 02:56 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Sep 14, 2026, 07:36 PM UTC
Data center engineers finished the recovery works. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor September 14, 2026 Power issues in our datacenter 1h 36m Power system, Power system (Power system — AMS2), Power system (Power system — AMS4), Power system (Power system — AMS5) and 1 more
Started Sep 14, 2026, 01:23 PM UTC· resolved Sep 14, 2026, 03:00 PM UTC
- investigating Sep 14, 2026, 01:23 PM UTC
We have detected a power outage in the listed locations, which could affect the power redundancy for some equipment. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. If you observe any issues, please let us know.
- resolved Sep 14, 2026, 03:00 PM UTC
The partial loss of power redundancy in the data center does not affect our equipment or services. All systems are operating normally. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website.
Minor September 12, 2026 Network connectivity issues 53m Public network, Public network (Public network — SJC1), Public network (Public network — SJC2), Public network (Public network — SJC3) and 2 more
Started Sep 12, 2026, 09:14 PM UTC· resolved Sep 12, 2026, 10:08 PM UTC
- investigating Sep 12, 2026, 09:14 PM UTC
We have detected network issues in the listed locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Sep 12, 2026, 10:08 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor September 9, 2026 Network connectivity issues 35m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Sep 09, 2026, 03:02 PM UTC· resolved Sep 09, 2026, 03:38 PM UTC
- investigating Sep 09, 2026, 03:02 PM UTC
We have detected network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.
- resolved Sep 09, 2026, 03:38 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor September 7, 2026 Power issues in our datacenter 3h 30m Power system, Power system (Power system — SAO1)
Started Sep 07, 2026, 02:48 PM UTC· resolved Sep 07, 2026, 06:18 PM UTC
- investigating Sep 07, 2026, 02:48 PM UTC
Today at 13:05 (UTC), the data center detected a power disturbance in the listed location. There is currently no impact on your servers. Data center engineers are investigating the issue. We will provide an update as soon as we get more information.
- resolved Sep 07, 2026, 06:18 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Critical September 6, 2026 Network core router issues 1h 35m Public network, Public network (Public network — WAS3)
Started Sep 06, 2026, 11:28 AM UTC· resolved Sep 06, 2026, 01:04 PM UTC
- investigating Sep 06, 2026, 11:28 AM UTC
Today at 11:11 (UTC), we detected a failure at one of the public network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.
- monitoring Sep 06, 2026, 12:49 PM UTC
Our engineers have finished recovery works. We need some time to make sure that all services are working properly.
- resolved Sep 06, 2026, 01:04 PM UTC
At 12:53 (UTC), the stable public network operation and network redundancy in the location have been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor September 2, 2026 Network connectivity issues 1h 16m Public network, Public network (Public network — SIN1), Public network (Public network — SIN2)
Started Sep 02, 2026, 06:00 PM UTC· resolved Sep 02, 2026, 07:17 PM UTC
- investigating Sep 02, 2026, 06:00 PM UTC
Today at 13:54 (UTC) we detected network issues between the listed locations and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Sep 02, 2026, 07:17 PM UTC
Today at 13:54 (UTC) we detected network issue between the listed locations and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineering team resolved the issue with network connectivity at 18:30 (UTC). If you are still affected by the issues, please send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor August 29, 2026 Network connectivity issues 35m Public network, Public network (Public network — HKG1)
Started Aug 29, 2026, 02:03 PM UTC· resolved Aug 29, 2026, 02:39 PM UTC
- identified Aug 29, 2026, 02:03 PM UTC
We have detected network issues in the listed location. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Aug 29, 2026, 02:39 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Critical August 26, 2026 Power issues in our datacenter 1h 6m Power system, Power system (Power system — LON1)
Started Aug 26, 2026, 07:54 AM UTC· resolved Aug 26, 2026, 09:01 AM UTC
- investigating Aug 26, 2026, 07:54 AM UTC
Today at 07:32 (UTC), the data center detected an issue with one of the transformers in the listed location. There is currently no impact on your servers. The power system remains operational. However, power redundancy has been reduced. Data center engineers are investigating the issue. We will provide an update as soon as we get more information.
- resolved Aug 26, 2026, 09:01 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor August 20, 2026 Cooling issues in our datacenter 1d 1h Cooling system, Cooling system (Cooling system — WAS1), Cooling system (Cooling system — WAS2)
Started Aug 20, 2026, 08:14 PM UTC· resolved Aug 21, 2026, 10:00 PM UTC
- investigating Aug 20, 2026, 08:14 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating Aug 20, 2026, 08:21 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Aug 20, 2026, 08:40 PM UTC
Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.
- resolved Aug 21, 2026, 10:00 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor August 19, 2026 Network connectivity issues 39m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Aug 19, 2026, 07:05 AM UTC· resolved Aug 19, 2026, 07:45 AM UTC
- investigating Aug 19, 2026, 07:05 AM UTC
Today at 06:11 (UTC) we detected network issues between the listed location and our others locations. Customers could observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Aug 19, 2026, 07:45 AM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor August 17, 2026 Network connectivity issues 13m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Aug 17, 2026, 12:54 PM UTC· resolved Aug 17, 2026, 01:08 PM UTC
- investigating Aug 17, 2026, 12:54 PM UTC
Today at 11:52 (UTC) we detected network issues between the listed location and our others locations. Customers could observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Aug 17, 2026, 01:08 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor August 11, 2026 Network connectivity issues 9h 59m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Aug 11, 2026, 12:27 PM UTC· resolved Aug 11, 2026, 10:27 PM UTC
- investigating Aug 11, 2026, 12:27 PM UTC
We have detected network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.
- resolved Aug 11, 2026, 10:27 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Critical August 7, 2026 Power issues in datacenter 2d 9h Power system, Power system (Power system — NYC1)
Started Aug 07, 2026, 11:01 PM UTC· resolved Aug 10, 2026, 08:55 AM UTC
- investigating Aug 07, 2026, 11:01 PM UTC
The data center has detected a power disturbance in the listed location. The power feed load has been switched to the generator. Currently, the data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Aug 10, 2026, 08:55 AM UTC
The data center engineers have completed the recovery work. Operational redundancy was reduced due to a utility power feed being out of service. All systems are operating normally now. If you have any questions, please submit a request to our support team.
Minor August 5, 2026 Network connectivity issues 42m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Aug 05, 2026, 12:10 PM UTC· resolved Aug 05, 2026, 12:53 PM UTC
- investigating Aug 05, 2026, 12:10 PM UTC
We have detected network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.
- resolved Aug 05, 2026, 12:53 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Critical July 28, 2026 Cooling issues in our datacenter 2d 5h Cooling system, Cooling system (Cooling system — SAO1)
Started Jul 28, 2026, 06:53 PM UTC· resolved Jul 31, 2026, 12:23 AM UTC
- investigating Jul 28, 2026, 06:53 PM UTC
We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Jul 28, 2026, 07:41 PM UTC
Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.
- resolved Jul 31, 2026, 12:23 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.