Servers.com incident

Cooling issues in our datacenter

Critical Ongoing View vendor source →

Servers.com is currently experiencing a critical incident affecting Cooling system and Cooling system (SAO1), which began 2d ago. The vendor's full update timeline is below.

Started
Jul 28, 2026, 06:53 PM UTC
Resolved
Ongoing
Duration
● 1d 23h
Detected by Pingoru
Jul 28, 2026, 06:53 PM UTC

Affected components

Cooling systemCooling system (SAO1)

Update timeline

  1. investigating Jul 28, 2026, 06:53 PM UTC

    We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  2. monitoring Jul 28, 2026, 07:41 PM UTC

    Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.