Servers.com experienced a minor incident on August 20, 2026 affecting Cooling system and Cooling system (WAS1) and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2026, 08:14 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating Aug 20, 2026, 08:21 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Aug 20, 2026, 08:40 PM UTC
Data center engineers finished the recovery works. We need some time to make sure that all services are working properly.
- resolved Aug 21, 2026, 10:00 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.