Resolved after 23 minutes, affecting Global Private Network and Global Private Network (Global Private Network — AMS6), on September 15, 2026.
Our engineers have finished recovery works. The private network core router is operating normally and network redundancy has been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Sep 15, 2026, 07:17 PM UTC
We have detected a failure at one of the private network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.
- resolved Sep 15, 2026, 07:41 PM UTC
Our engineers have finished recovery works. The private network core router is operating normally and network redundancy has been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
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